Cali Vibes welcomes all people with disabilities. We are dedicated to continually improving our efforts to ensure attendees have access to all festival goods and services, regardless of ability.
It is not acceptable to fake or exaggerate a disability to gain access to disability accommodations. Our Accessibility department has finite resources and needs to focus these resources on helping those who legitimately require assistance.
There will be an Accessibility Services Hub conveniently located inside the festival grounds, as well as at the main festival entrance, to support and address the needs of all attendees with accessibility needs. The interior hub will be located south of The Greens Stage along the cement pathway, next to Guest Services. These locations will be labeled on the guest facing map when released. There is no accessibility pre-registration before the event - this is all done onsite at the event.
At the Accessibility Services Hub, you can:
Guests with disabilities wishing to utilize many of the accessibility services at Cali Vibes will be required to wear an accessibility Wristband. This wristband is acquired onsite at our Accessibility Services locations. There is not an “accessibility ticket” that needs to be purchased in order to utilize accessibility services at Cali Vibes.
If a person with a disability wishes to switch their companion, a new accessibility Companion Wristband can be exchanged by bringing the old companion wristband back to the Accessibility Services Hub to be reissued. We are unable to reissue any accessibility wristbands unless the original wristband is brought back to us to be reissued.
View our dedicated Accessibility / ADA Access Guide here. Check out our Access Map here and on our Mobile App. Download them and keep copies of them with you at the show.
View our dedicated Accessibility / ADA Access Guide here. Check out our Access Map here and on our Mobile App. Download them and keep copies of them with you at the show.
We encourage patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are also permitted. Please note that we will not be renting assisted mobility devices onsite.
ACCESSIBLE ROUTES
The venue is navigable for people with mobility disabilities. The event is held on both natural terrain with grass, and also sections with cement. Guests will need to traverse throughout the festival grounds between stages independently or with the assistance of a companion as the festival does not provide transportation between stages. If you need assistance finding your most accessible route around the event, please visit us at the Accessibility Services Hub.
CHARGING
If you need to recharge your motorized wheelchair or other medical equipment, you may do so at the Accessibility Services Hub, or the accessible viewing area for The Vibes Stage.
There will be limited accessible parking for guests with disabilities located near the main festival entrance on the south side of E Shoreline Dr, from the Convention Center Walkway to just before Shoreline Village Dr. Keep an eye out for accessible parking signage labeling this angled street parking. These parking spots will be available for attendees with a valid Disabled Person Parking placard, permit or license plate, as well as the applicable proof that it belongs to them. This parking is free of charge and is available on a first come, first serve basis. If this angled street parking is full, please request a traffic attendant direct you to the accessible parking overflow.
To utilize accessible parking, you must have:
It is against the law to park in an accessible parking space without the required credentials, or to fraudulently use credentials in order to gain access to accessible parking.
Guests with disabilities can be dropped off and picked up by friends and family or a rideshare in the Accessible Loading and Unloading zone located next to the accessible parking on E Shoreline Dr.
There will be an accessible entry lane located at the main festival entrance, which will be labeled with signage. Guests with disabilities and up to one companion may use this entry lane to safely enter the venue. After using the accessible entrance, please visit the Accessibility Services Hub immediately to inquire of further accessible services provided at the event.
There will be accessible viewing areas made available to accessibility patrons and their one (1) companion at designated stages. For information on how to gain access to these areas, please visit us at the Accessibility Services Hub.
RULES
INTERPRETERS & ADDITIONAL SERVICES
Requests for these services must be emailed to us at least 30 days prior to the event to allow for sufficient preparation. The deadline for this event is January 17th, 2024. To submit a request, please fill out the Effective Communication Request Form.
ASSISTED LISTENING
Assisted Listening Device Systems are available for those with hearing impairments. For more information, please contact adafestivals@goldenvoice.com and include ‘Cali Vibes’ in the subject line, or visit the Accessibility Services Hub.
Service animals are permitted throughout the festival. However, this does not include emotional support animals, therapy animals, or companion animals. Pets are not allowed and will be turned away.
RULES
We ask that you do not leave your animal in your car while you're inside the event, as vehicles without air conditioning on may become too hot and unsafe for any animal.
All concessions are accessible and located throughout the venue. If assistance is required, please confer with a festival staff member.
A fully-equipped medical site staffed by trained personnel will be centrally located within the festival to manage any medical issue. Check the festival map when released for the exact location.
All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medical team at the event entry. Upon entry, ask for a crowd management supervisor to connect you with a member of the medical team.
Cali Vibes will have food vendors that provide gluten-free, vegan and dairy-free dietary options. For those with special dietary needs beyond the festival food service, please contact us at adafestivals@goldenvoice.com and include ‘Cali Vibes’ in the subject line for further information.
Goldenvoice will consider any request by an attendee with a disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the attendee equal enjoyment of the goods and services offered at the Festival. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.
In continually trying to make our festival more accessible, we encourage you to contact us at adafestivals@goldenvoice.com and include ‘Cali Vibes’ in the subject line for any of your accessibility-related needs. Additionally, if you have any questions about accessible policies or our services, please reach out to us.
Please note that it may take up to two business days (weekends not included) to receive a response. During the week of the event, you can expect a response within 24 hours. If you are already onsite at the event and require assistance, please visit our Accessibility Services Hub to receive direct assistance.
We welcome and encourage any feedback and suggestions from our attendees. Please email us at adafestivals@goldenvoice.com and include ‘Cali Vibes’ in the subject line. We will do our best to help you have an unforgettable experience.